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April 26, 2008

Data Cleaning and Utility Bills, Part II (Also Includes Lawn Care)

I received my substitute bill for my monthly electricity use this morning. Amazing. After they corrected their keying error, I owed them about $300, not $386,000. Oh yeah... the bill arrived without any kind of apology. Heck, if I owned the utility company that made this mistake, I would have given the customer a free month of electricity.

More thoughts on data cleaning as I head out to do yard work ... data cleaning is like pulling weeds: frustrating and boring, hard, and necessary if you want to have a good lawn.

(Using herbicides is not an option in data cleaning!)

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